The article covers:
The integration enables you to click-to-dial from the Pipeliner Web App using RingCentral. This integration uses the RingCentral Embedded Widget.
PRE-REQUISITES: In order to use this integration, you will need to have a Pipeliner Cloud subscription and a RingCentral account (RingCentral).
How to activate the RingCentral integration in the Pipeliner Automation Hub
From the Admin Module, click on the "Automation Hub" Menu Item.
Find the RingCentral integration ⤵
Click on the RingCentral card and then “Request” to request activation of the integration for your space ⤵
How does it work?
Once enabled ⤵
When you click on any phone number from inside the Pipeliner web app, the call will launch via RingCentral ⤵
The phone number in the "To:" field in the RingCentral widget will be the phone number that you clicked on ⤵