The article covers:

The integration enables you to click-to-dial from the Pipeliner Web App using RingCentral. This integration uses the RingCentral Embedded Widget.

PRE-REQUISITES: In order to use this integration, you will need to have a Pipeliner Cloud subscription and a RingCentral account (RingCentral). 

How to activate the RingCentral integration in the Pipeliner Automation Hub

From the Admin Module, click on the "Automation Hub" Menu Item.

Find the RingCentral integration ⤵

Click on the RingCentral card and then “Request” to request activation of the integration for your space ⤵

How does it work?

Once enabled

When you click on any phone number from inside the Pipeliner web app, the call will launch via RingCentral

The phone number in the "To:" field in the RingCentral widget will be the phone number that you clicked on ⤵

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