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How do I cancel my subscription?
How do I cancel my subscription?

This article will guide the subscription admin on the process of cancelling their subscription/renewal through our online portal.

Updated over a week ago

How to cancel my subscription

NOTE: We're always very sorry to lose any customer so, before cancelling, please do contact us on so we can try to help you get more from using Pipeliner.

Open your favorite web-browser.

Visit the Pipeliner Admin Portal at and sign in with your Pipeliner CRM account. Use the same username and password you typically use to login to the Pipeliner application.

Click on "Cancel Subscription" ⤵

"Confirm" the cancellation ⤵

NOTE: In accordance with our General Terms and Conditions, you cannot cancel your subscription when you are 30 or less days away from your renewal date. 

Please read our General Terms and Conditions.

Unless expressly set forth in any Order Document, Pipeliner grants to the Customer a limited, worldwide, non-exclusive, non-transferable License to permit the User to access, use, perform and display the Product through the Hosting Services in connection with the creation and maintenance of a single Virtual Community (a cloud computing service). The License and Hosting Services term for any Product and/-or Services obtained from Pipeliner through cloud computing services will be for an initial period of 12 (twelve) months and will automatically renew for successive terms of 12 (twelve) months each at the then current Fees and existing number of licenses unless either party provides a written objection for automatic renewal at least 30 (thirty) days prior to the end of the end current term.

If you are in accordance with our Terms & Conditions, click “OK”.

Your account should read “Cancelled” as the status and the end date should be listed for the end of your term. Please note that after your account subscription end date, you will no longer have login access to the accountyour data. See below ⤵

NOTE: Please do let us know if you change your mind as there is a small window during which we can reactivate your subscription and re-enable access to your Pipeliner database.

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